SINGAPORE: A Titan In Business Process Outsourcing

With the continuous downfall of nations’ economy such as the U.S. and U.K., which are considered as two of the most powerful countries in the world, a small island-city state located at the southern tip of Malayan Peninsula is thriving to get loose of the mainstream economic status of other countries by simultaneously establishing tremendous ties to global trade.

Yes! It’s the big “S!” Singapore is indeed the ideal niche of business process outsourcing services. With its responsive business environment, cutting-edge infrastructures, and proximity to Asia-Pacific market, it is no surprise that the sourcing sector is undeniably broadening significantly. Singapore’s outsourcing services were in fact ranked by the US Department of Commerce as second-fastest growing globally.

Singapore outsourcing market is not only known for the high quality of its outputs but as well for several reasons such as:

• Exceptionally qualified professionals- excellent educational systems have been the primary backbone of any nation worldwide. It doesn’t only imply how progressive a country is, but it also entails that it is comprised of highly trained professionals in any type of endeavor. And certainly, Singapore made the cut of having world-class universities that enable it's outsourcing services more distinguished compared to other emerging markets.
• Proximity matters- Singapore's geographical proximity to the larger Asian markets of China and India - and its position between US and European time zones - are also seen as advantages.
• Verbal competency- Singapore’s ability to provide a talented pool of professionals proficient in multilingual and verbal communication skills has given it an edge over its regional rivals.
• Trusted and reliable business hub- Singapore has established the worlds' first Business Cotinuity or Disaster Recovery standards which aims to strengthen the BPO service delivery by generating the sense of trustworthiness and reliability.

Singapore is truly on the verge of leading the whole Business Process Outsourcing sector. And as the it continues to explore the realm of outsourcing, it is as well enduring to grow despite the increasing competition from Malaysia, Thailand, and Philippines.