Monday, January 23, 2012

Lead Generation Via Telemarketing: The Rules and Do’s and Don’ts

When it comes to using telemarketing, there are certain rules which oversee lead generation campaigns. It’s a must that these policies should be complied, if a Singaporean company never want to endanger the operation of its business. There are some rules—the do’s and dont’s regarding these and it’s necessary that they should be regularly followed. It’s not a surprise that any type of disobedience can actually lead to some unknown obstacles. When an individual makes mistakes, he would eventually learn from those and knows what to do if a similar or related thing takes place. Nevertheless, when it comes to business, it’s almost like a universal law never to make mistakes, since there are greater possibilities in which there would be no next time.

When firms in Singapore outsource their lead generation services to a dependable telemarketing service agency, they must practice professional caution when they pick their chosen business partner. Generating sales leads is just one important thing to assess whether or not the outsourcer follows the rules or do’s and dont’s.

Dos

  • Management must empower each worker.
  • Regular trainings and programs for the development of employees.
  • Consistent assessment and observation of performances of call center agents.
  •  Must build a family-like ambiance within the workplace.


DON'Ts

  •  Minimize or reduce your customer service support.
  •  Generating sales leads which are unqualified or not fresh.
  • Hiring rude and unskilled call center representatives.
  •  Doesn’t rectify the errors of the professional telemarketers.
  •  Obtaining a technological set-up which lengthens the process.

Friday, January 6, 2012

Outsourcing Singaporean B2B Lead Generation

Singapore is one of the Asian nations which have been infected by the failure to succeed in b2b (business to business) lead generation.In spite of the achievement of this Asian city-state as the biggest-growing economy in the East, there’s no cure for each Singaporean company not to be hassled by the intricacies and troubles in generating qualified sales leads.

Whether or not the economy is good, outsourcing by way of telemarketing has been gathering favorable results, if appropriately performed by a third party agency.This is owing to the important aspects consistently fostered by a third party service provider. First, the acquired technology are regularly updated in order to serve quality performance in their services. Another advantage is the very useful capacities of expert telemarketers who are committed in their chosen career. In a manner of speaking, outsourcing never fail organizations in extracting high quality leads in their targeted market, enabling them to obtain business growth and goals.

There are also those Singaporean business enterprises which had their own in-house lead generation.For those which have been doing well in their own method, it’s their least priority to outsource. Nonetheless, for businesses in Singapore, particularly those with small and medium business enterprises, as well as the beginners, it’s even more practical and efficient to be catered by the professionals in telemarketing for a cost within your budget or even more affordable. In any case, BPO (business process outsourcing) is made to sustain various businesses in enhancing sales performance. And revenue just comes after.