Lead Generation Via Telemarketing: The Rules and Do’s and Don’ts

When it comes to using telemarketing, there are certain rules which oversee lead generation campaigns. It’s a must that these policies should be complied, if a Singaporean company never want to endanger the operation of its business. There are some rules—the do’s and dont’s regarding these and it’s necessary that they should be regularly followed. It’s not a surprise that any type of disobedience can actually lead to some unknown obstacles. When an individual makes mistakes, he would eventually learn from those and knows what to do if a similar or related thing takes place. Nevertheless, when it comes to business, it’s almost like a universal law never to make mistakes, since there are greater possibilities in which there would be no next time.

When firms in Singapore outsource their lead generation services to a dependable telemarketing service agency, they must practice professional caution when they pick their chosen business partner. Generating sales leads is just one important thing to assess whether or not the outsourcer follows the rules or do’s and dont’s.

Dos

• Management must empower each worker.
• Regular trainings and programs for the development of employees.
• Consistent assessment and observation of performances of call center agents.
•  Must build a family-like ambiance within the workplace.

DON'Ts

•  Minimize or reduce your customer service support.
•  Generating sales leads which are unqualified or not fresh.
• Hiring rude and unskilled call center representatives.
•  Doesn’t rectify the errors of the professional telemarketers.
•  Obtaining a technological set-up which lengthens the process.